Categories: "Bad business"

Abbey telephone banking security

The Abbey national has now sank to a new low! Not enough that I cannot access my account using Abbey online banking (due to the system being down for two weeks) it's not enough that they didn't ring back after more than an hour on the phone trying to… more »

Abbey online banking nightmare

Exactly what is going on with Abbey national's online banking? First, we cannot log on for 9 days - the page just states that "ebanking is offline at the minute, please try again later" (There is nowhere to email or contact Abbey, only a phone line… more »

One time passcode - ebanking - Abbey

Have you come across the "new" banking security feature, one time passcode? Abbey banking, have restricted my account for 9 days for online banking, posting the message, "The ebanking service is off line at the moment, please try again later." I rang… more »

o2 customer service fails

In my "Frugal wars" (section coming soon to this website!) I am taking on the might of the o2 mobile phone company. I came to the end of an 18 month contract recently and without notice they removed my negotiated discount and charged me an extra £7 per… more »

Defending a charging order

It is essential, that should a bank, building society, loan company, etc. be requesting a charging order through the court system in England and Wales, that you defend against it! When a charging order is sought after, it secures an outstanding debt… more »