Category: "Quango watch"

Consumers beware of boiler scrappage scheme claims

Regular readers of this website will know that saving money is something I take an interest in. We all work damned hard for our money, it amazes me how easily people give it away to businesses, in this mass marketing world we live in. You will also be… more »

Ban business use of "Up to" and "From"

Ban business use of "Up to" and "From"
Can a "Sale" be trusted anymore?
In the history of retail and marketing, never has two simple phrases done so much damage to the consumer. The two phrases/words are: "Up to" and "From" The removal of these, would do more to help the consumer overnight, than any amount of the spurious… more »

British Gas lying to customers - where's OFGEM?

British gas have finally responded to constant questioning by frugal ways, via the website, via telephoning their billing department and repeated questions on twitter. The summary of their answers can be summed up in one sentence, "Our rates are… more »

How much more are British Gas charging, because of where you live?

How much more are British Gas charging, because of where you live?
Does anyone know how British gas charge by area of UK?
British gas are charging customers differently, depending which area of the UK customers live in. Billing and meter staff admit to this without exception, british gas' own website states this when a customer checks individual tariff charges. So why does… more »

The Financial Ombudsman Service is a failure!

I have currently one case awaiting an ombudsman to pick up and rule upon. The Financial Ombudsman Service (FOS) have had this for well over a year now. My last communication with them was by telephone, since October 2010 (It's now March 2011), it has… more »