Tag: "bad business"

Customer pay outs when companies fail to turn up!

A typical scenario, I believe, is happening everyday in the UK: Customer has a fault with equipment and/or a service Customer rings company to report it and have it repaired Company promise an engineer will be sent out to correct the fault Customer sits… more »

O2 MMS problems

Have you ever tried to send a picture message (or MMS) to the USA? I sent one the other day, to a friend in New York, all they received was a text message, telling them to visit the o2 website to collect the picture. So, as I was sorting out my contract… more »

The world of *

We see it everywhere we look, on every sign, on every piece of promotional bumph, included to refer us to some small print that we hardly ever read, until it is too late. The dreaded asterix * The sprog came home from college today, prevented from… more »

Eon key meter failings - Eon staff must do better!

Eon fitted us a smart key meter - after paying for credit to go on the meter, the emergency £5 credit was showing at nil and unavailable, Eon staff insisted that it was my fault and that I had used the "emergency" before my own credit ran out! Here isÂ… more »

Companies I wish never existed - Direct line car insurance

Direct line car insurance - not just direct line, but all insurance companies. (I have chosen direct line as they do our car insurance) Why is it that what ever I do always ends up costing me more money? I changed our vehicle today, went through all the… more »