Categories: "Bad business"

The Financial Ombudsman Service is a failure!

I have currently one case awaiting an ombudsman to pick up and rule upon. The Financial Ombudsman Service (FOS) have had this for well over a year now. My last communication with them was by telephone, since October 2010 (It's now March 2011), it has… more »

Car insurance firms passing on details of people involved in crashes to claims companies

Once again, another report/study into the money lavished industry of car insurance has revealed that customers are being exploited and lied to, by the companies that are supposedly there to protect them! A report from the Transport Select Committee… more »

Regulators, watchdogs and industry bodies should all be scrapped!

Why do we continue to waste Millions of pounds of taxpayer's money, on quangos that call themselves "Watchdogs", "Regulators", etc? All of them are, "Standing up for the consumer" - but when it comes down to it, they are doing absolutely NOTHING for the… more »

Why won't the Charity Commission take action against illegal charity doorstep clothing collections?

Case summary: - A charity post a clothing collection bag (ignoring a clear notice not to post bags/flyers through my letterbox), I return it to the agent, who then throws it in my garden when I have gone back inside the house. - I rang my local council… more »

Are you paying much more than air passenger duty for flight taxes?

I have been making enquiries into flight prices, travelling to the USA. Many "cheap" flights websites are quoting prices that are not available, they are also quoting prices that are "excluding taxes and fees" - which since 2008 under european law has… more »