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Comment from: dh2010 [Visitor]
Hello there. I work for the AA and I happen to have seen your comment. I was concerned to learn of the diffculties you have encountered and I would like to invite you to call our Member Relations team on 0845 607 6727 to discuss.
08/11/10 @ 17:08
Comment from: [Member]
Value hunter
Thanks for that number.... as the membership telephone options/number is just cutting people off again. I've added an update to my original post.
09/11/10 @ 13:53
Comment from: [Member]
Value hunter
Please DO NOT leave your AA membership number on this website, I am not now, nor ever will be, working for the AA, thanks.
16/06/13 @ 21:26
Comment from: JIM TOMLINSON [Visitor]
I cancelled my cousin's membership BEFORE THE RENEWAL DATE, but she has just received a reminder as to why she is late paying up? Surely in these days of COMPUTERS, things should be FASTER not SLOWER. The moment I rang to cancel it, THAT SHOULD BE IT. NO MORE UNWANTED MAIL FOR A CONFUSED OLDER LADY!!!!!!!!!!!!
29/07/13 @ 21:18
Comment from: [Member]
Value hunter
Couldn't agree more Jim, but sadly trading standards and various ombudsman/regulators want to go after "rogue" traders and leave the "compliant" big businesses alone
30/07/13 @ 12:15
Comment from: Chris Birchall [Visitor]  
Chris Birchall
I am in the process of cancelling my AA membership following receiving poor service and reading these comments has made my mind up. Like most 'service led companies' its so easy to set up an account but they want us to jump through loops and waste time and money to cancel their inflated policies. The 4th emergency service is a joke
10/03/16 @ 23:55
Comment from: Colin [Visitor]
Obviously this forum is very old... I had been a member of the AA for 6 years, and after buying a new car was offered breakdown cover with that (incidentally carried out by the AA). Just rang up to cancel: I was on hold for 7 minutes and cancelling was extremely easy: I was not beleaguered to change the policy or carry on, The policy was instantly stopped after the end date. They have been extremely helpful and I have no complaints. They have clearly listened to customer feedback.
25/05/16 @ 22:06
Comment from: John Carron [Visitor]  
John Carron
As a Gold member I'm very disappointed with the service from the AA. In June I was unable to book European breakdown cover for my bike on line and on the phone was much higher than the RAC. I booked the trip with RAC cover. I have just tried to book European cover for my car and the webpage will not take the payment. Tried to call someone and was told to call back Monday to Friday in office hours. More frustration. Not the service I expect for the money I pay annually. They call themselves the fourth emergency service. What a joke. I don't think they have my renewal next year and I shall be considering a new provider for the future. My annual fee is paid each year in June so I doubt I would receive a refund on my existing membership should I cancel now.
27/11/16 @ 17:39

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