Categories: "Fun"

British gas prepayment meter statement lies

I have just received my yearly pre payment meter statement from British gas. Littered with lies and misrepresentations, it does its level best to deceive and manipulate the customer into believing that all is well with their gas payments. "We've tried… more »

HETAS coal fire confusion?

HETAS - the official body of solid fuel domestic heating appliances, fuels and services - are recognised by the government for approval of appliances. HETAS can recommend installers, solid fuel types and chimney sweeps. Unfortunately, the installation… more »

Customer service quiz - Currys

New catagory for 2011, the customer service quiz. Every now and then frugal ways will be testing high street companies on how they treat their customers and posting the results. So off we go with our first high street company: CURRYS Curry's sold her… more »

Dad diary - Baby, routine and talking in chinese?

Being a dad who looks after a baby, the phrase I hear most is, "You have to get a baby into a routine!" Although I have a different outlook and approach, this being our second child, although to the onlooker my system appears in disarray, how I operate… more »

British Gas don't care about their customers

British Gas don't care about their customers
British Gas do not care about their customers!
British Gas are systematically telling their customers lies, misleading their customers and breaking strict laws on Data Protection by not keeping accurate customer account notes! British Gas are also taking no action when pre payment customers are… more »