Category: "On the web"

Santander error is my own fault?

Why should it be down to the customer to fix a Santander internet banking error? more »

DIY superstore staff are beyond help...

I get my fair share of stick for criticising store staff who are employed by high street companies. I understand that they are, "just doing their job" but I believe it is fully warranted. After 17 years in the retail trade, if I was to treat customers… more »

Complaining to companies using twitter

Firing off an email or letter in writing, can be an effective way to highlight your problems directly with a company. Facebook groups are another way of course, but increasingly popular is the twitter complaint. Not just another "group of moaners" using… more »

Beware - FAKE fedex emails contain virus and malware

Just a quick heads up - received an email from fedex today saying my parcel had "been returned due to incorrect address" Instructions to print off attached file and contact my nearest depot to arrange collection of said fantasy parcel. Of course there… more »

Little treasures children's trust - are threatening court action!

Little treasures children's trust - are threatening court action!
Little treasures children's trust charity have instructed a solicitor to act on their behalf, and attempts have been made to make, "the website with the name frugalways.co.uk, incapable of use, at least pending resolution of this matter." If steps are… more »