Categories: "Bad business"

Beware - FAKE fedex emails contain virus and malware

Just a quick heads up - received an email from fedex today saying my parcel had "been returned due to incorrect address" Instructions to print off attached file and contact my nearest depot to arrange collection of said fantasy parcel. Of course there… more »

Cancelling an AA membership is harder than buying take that tickets!

Cancelling an AA membership is harder than buying take that tickets!
Twenty seven phone calls over 24 hours and STILL I haven't been able to cancel my AA membership! Each time I ring up, "We are very busy dealing with breakdown calls, please try again later" - then I am cut off. I have tried afternoons, evenings, after… more »

Are bank charges fraudulent?

I believe that some bank charges are in breach of the fraud act 2006. A real example: You have £100 left in your account. You make an authorised card payment for £60 (leaving a £40 balance on your account) A direct debit, of £50 is due out of your… more »

Warm front scheme complaint

Warm front scheme complaint
Warm front turn a simple system into a taxpayer funded, money making scheme!
In principal, the warm front scheme is a reliable way of bringing boilers up to date, improving heating in homes, improving insulation to retain heat and save energy. In practice, from start to finish in this case, warm front has been completely… more »

Andrew Strong, Chief Executive of the AA

I have looked around online for your email address and contact details. Many websites state they have your contact details, but on visiting them, they do not. Andrew Strong wrote to me via an automated letter, so here is my reply. "When a breakdown… more »