Categories: "Common sense"

easyjet customer service

An absolute classic on BBC news this snowy morning. Interviewing a lady at Gatwick airport, the lady informs the watching world, "On the whole, the airlines are handling the situation of delays and cancellations very well. The one airline that appears… more »

Energy key meters - why?

I have been battling with Eon and British Gas for more than 12 months now, regarding their cheating (strong word but needed in this case) us out of money! We pay by smart card, like a credit card with a chip built into it. It is easy enough, we visit… more »

Office of Fair Trading cannot rule on overdraft fees?

The supreme court's ruling today, that the Office of Fair Trading (OFT) cannot investigate on overdraft fees charged to customers, if they are unfair or not, is yet another smack in the teeth for the people of the UK. The immediate question it raises,… more »

Taxing a car - a farce and a rip off!

A few years ago, before we were pushed into doing everything "online" I always taxed cars at the post office. I would tax cars for family, friends, etc. In the past few years in computer land, I have been taxing my car only, using the online system… more »

Fined for feeding ducks in the park?

A woman has had her penalty notice fine of £75 for feeding ducks in the park with her son, dropped, by a local council. Originally, the lady was fined for feeding the ducks in a "non designated area." At first Sandwell Council defended the issuing of… more »