A frugal life is an easy life!

It is reassuring to know, that Santander bank have their customer's best interests at heart and that security at their branches is of paramount importance...

Unless of course, you actually need to use one of their branches!

It has taken four (that's FOUR) phone calls, to establish that they are refusing legal tender.
With 21 bags of change to be deposited in the wife's account, we were advised previously (when the bank was Abbey) to notify them in advance, should we have a large amount of change bags to be deposited.
We finally got through to a call centre, that deals with branches, despite trying to phone the branch direct, who have refused to take more than "Five bags of change per customer, per day only!"

It is deemed to be a security risk to have more than this on the premises - when was the last time you heard of a bank robber demanding the bank teller to load up bags with just change?
As a result of Santander's wonderful lack of customer service, we now have to trek across town for five days just to deposit legal tender in the wife's current account.

Have you ever heard of anything so stupid?
Like customers have nothing better to do with their time and money - this is on a par with Natwest's mobile banking service.
After closing many local branches, in the name of security and losing many jobs, they have devised and advertised their wonderful mobile banking services, as if it is the best thing in banking history.
Sadly, it is less secure than small local branches were originally, proving that their excuses for closing said branches, were false and misleading.

As you can surmise, I loathe banks with a passion, they are money making machines that care not one jot for their customers, if all banks were closed down tomorrow I would not care one bit.