Categories: "Bad business"

o2 customer service fails

In my "Frugal wars" (section coming soon to this website!) I am taking on the might of the o2 mobile phone company. I came to the end of an 18 month contract recently and without notice they removed my negotiated discount and charged me an extra £7 per… more »

Defending a charging order

It is essential, that should a bank, building society, loan company, etc. be requesting a charging order through the court system in England and Wales, that you defend against it! When a charging order is sought after, it secures an outstanding debt… more »

Outlook express update email scam

Beware an email scam that claims to be an update for "microsoft outlook and outlook express." At first glance all appears well, but hovering over the link provided reveals a different web address in the link to the one displayed in the email.… more »

Abbey online banking still not working

Abbey's online banking system has failed now for more than four days. I cannot log on, cannot get a balance, cannot move money, pay bills online, etc. There are no notices at all on the abbey website, telling customers what is going on, when it will be… more »