Categories: "Bad business"
Abbey banking farce continues
By Value hunter on Nov 3, 2009 | In In real life, Money chat, Bad business | 2 feedbacks »
Day 16: Still no access to our account. Promised us on Saturday that an email would be sent to "the back office staff" regarding our account being mixed up when transfering over to their "one time passcode" system (I cringe whenever the word system, is… more »
Abbey telephone banking security
By Value hunter on Nov 2, 2009 | In In real life, Money chat, Bad business | Send feedback »
The Abbey national has now sank to a new low! Not enough that I cannot access my account using Abbey online banking (due to the system being down for two weeks) it's not enough that they didn't ring back after more than an hour on the phone trying to… more »
Abbey online banking nightmare
By Value hunter on Oct 31, 2009 | In In real life, On the web, Money chat, Bad business | Send feedback »
Exactly what is going on with Abbey national's online banking? First, we cannot log on for 9 days - the page just states that "ebanking is offline at the minute, please try again later" (There is nowhere to email or contact Abbey, only a phone line… more »
One time passcode - ebanking - Abbey
By Value hunter on Oct 29, 2009 | In In real life, On the web, Money chat, Bad business | Send feedback »
Have you come across the "new" banking security feature, one time passcode? Abbey banking, have restricted my account for 9 days for online banking, posting the message, "The ebanking service is off line at the moment, please try again later." I rang… more »
o2 customer service fails
By Value hunter on Oct 26, 2009 | In In real life, On the web, Money chat, Bad business | 1 feedback »
In my "Frugal wars" (section coming soon to this website!) I am taking on the might of the o2 mobile phone company. I came to the end of an 18 month contract recently and without notice they removed my negotiated discount and charged me an extra £7 per… more »
