Categories: "Common sense"

British Gas lying to customers - where's OFGEM?

British gas have finally responded to constant questioning by frugal ways, via the website, via telephoning their billing department and repeated questions on twitter. The summary of their answers can be summed up in one sentence, "Our rates are… more »

The Financial Ombudsman Service is a failure!

I have currently one case awaiting an ombudsman to pick up and rule upon. The Financial Ombudsman Service (FOS) have had this for well over a year now. My last communication with them was by telephone, since October 2010 (It's now March 2011), it has… more »

The road to being frugal - Shopping

Being frugal, thrifty, etc, is a process of working out what is right for you, getting there is not a new found wonder or a be all and end all way of life. It's about doing what is right for you and your family. It has many twists and turns. I'll be… more »

Regulators, watchdogs and industry bodies should all be scrapped!

Why do we continue to waste Millions of pounds of taxpayer's money, on quangos that call themselves "Watchdogs", "Regulators", etc? All of them are, "Standing up for the consumer" - but when it comes down to it, they are doing absolutely NOTHING for the… more »

Why won't the Charity Commission take action against illegal charity doorstep clothing collections?

Case summary: - A charity post a clothing collection bag (ignoring a clear notice not to post bags/flyers through my letterbox), I return it to the agent, who then throws it in my garden when I have gone back inside the house. - I rang my local council… more »