Categories: "In real life"

Santander error is my own fault?

Why should it be down to the customer to fix a Santander internet banking error? more »

Trading standards are doing nothing about supermarkets!

Trading standards failing to keep supermarkets in check! more »

Actual loss or penalty charge?

"Actual loss" is a gauge for determining whether or not the fees, charges, termination costs or administration fees (and many more charges dressed up with fancy names) are what your personal circumstances have done to cause a loss to a business where a… more »

Energy saving fight back - Washing clothes

Saving money on doing the laundry every week in theory, should be easy. As part of our home's energy saving fightback [in which we look at everything we do from week to week] applying the simple process of breaking down each cost the savings appear… more »

How do you justify this - British Gas, Energy saving trust, DECC and OFGEM?

I'll keep it simple, so that staff from the aforementioned companies and state bodies can understand it. We installed complete double glazing, including all our doors - we used more units of gas We fitted cavity wall insulation - we used more units of… more »